We’re here to help you succeed
We take pride in being the friendly kid on the block. The last thing we want to do is take your test content or examinee data as a hostage. Our focus is on providing exceptional customer service and helping our clients fully utilize our software to make their testing program more efficient. Our support team is highly trained and works closely with our developers and psychometricians right here in our office – no outsourcing – ensuring that you receive the info you need quickly.
In addition to personal support, all users of our cloud-based solutions are provided with access to our support site, which includes:
- Quick Start User Guides
- Video Tutorials
- FAQ page
- Detailed, searchable manual.
Learn from the experts
Advanced training and workshops are available on how to make the most use of our sophisticated software. Additionally, our Ph.D. psychometricians can provide webinars and workshops to help ensure that your organization is on top of industry trends and professional standards in assessment and psychometrics. Make your testing program more effective and defensible with instruction and guidance on important topics like:
- How to write and review high quality test items
- How to set cutscores (standard setting)
- Psychometric analysis of items and tests
- Item response theory
- Computerized adaptive testing
- How to develop certification exams in accordance with accreditation standards
Where have we held workshops?
- South Africa
- United States
Psychometrics is a cutting edge science, so that while we strive to be as user-friendly as possible, some instruction is necessary. Topics like item response theory and computerized adaptive testing require substantial amounts of PhD-level expertise!
Iteman 4: Quick Start Guide (PDF)
Introduction to Computerized Adaptive Testing (CAT): Watch SWF
Requirements for Computerized Adaptive Testing (CAT): Watch SWF
Discussion of Computerized Adaptive Testing (CAT) By Professor David J. Weiss: mp4 available here
Introduction to the Modified-Angoff Method: Watch on YouTube
Using the Angoff Analysis Tool to Set Defensible Cutscores: Watch on YouTube
Graduate Student Grants
Purpose Grants of up to $1,000 are available to support costs of psychological and educational measurement research that is part of the graduate student’s training. Priority will be given to grants that will be used for:
- Purchase of computer software
- Purchase of specialized books
- Purchase of computer hardware
- Other research expenses
- Travel to meetings/conventions to deliver an accepted paper.
Interested? Download the application