TECHNICAL SUPPORT

MicroFACT: Screen remains blank after choosing input file

Problem:

I run MicroFACT but nothing appears to happen after I select my input file-- the screen remains blank, the cursor blinks occasionally, and then Windows reappears. What's wrong?

Solution:

Nothing is really wrong. If there were no error messages, your analysis was run and the results file should be where you specified. With some monitors, MicroFACT 2.0 does not display intermediate output unless the monitor is set to 256 colors. To reset your monitor to see the intermediate output, select

Control Panel/Display/Settings, then "256 colors" from the drop-down menu.

When you are finished running MicroFACT, you can reset your monitor to the color selection that existed before you changed it.

Source: Assessment Systems Corporation technical support